To ensure data validity, my-VIOS card can be updated strictly through authorized providers.

• To update your card you need a computer with an internet connection
• Insert my-VIOS card in the computer USB slot
• A screen will automatically appear requesting for your PIN (personal identification number)
• Once you enter your PIN, a screen will open; you just need to click on the “sync” button to initiate the “update” process.
• Once the update process is complete you will get an indication.
• Please also refer to your Provider’s my-VIOS card User Guide for more details.

For your provider’s contact information please refer to the lists on the right side of your screen.

In case of my-VIOS loss, please contact immediately your Provider to request them to:

• “block” your card.
• inform you about the process for replacing your card

Please find your Provider’s link and contact information in the list on the right side of your screen.

my-VIOS card can be updated strictly through authorized providers, to ensure data validity.

• To update your VIOS card you need a computer with an internet connection
• Insert my-VIOS card in the computer USB slot
• A screen will automatically appear requesting for your VIOS PIN (personal identification number)
• Once you enter your PIN, a screen will open as shown below, and you just need to click on the “sync” button to initiate the “update” process.
• Once the update process is complete you will get an indication.
• Please also refer to your Provider’s my-VIOS card User Guide for more details.

For your provider’s contact information please refer to the lists on the right side of your screen.

For questions and support in regards to your VIOS card, please contact your VIOS Card Provider directly. You can locate your Provider’s Customer Support contact information on the right side of your screen.